Zemen Bank S.C
Zemen Bank is currently seeking applications from the eligible applicants for the post of Senior Officer, Mobile & Agent Banking in AA, Ethiopia
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
This position is responsible for leading the entire mobile and agent banking business in the forefront to enhance banking activities and reach more people through agents.
Required Technical Competency
- Experienced Service Management professional.
- Excellent customer facing/customer service skills.
- Able to work under pressure and meet deadlines.
- Good knowledge of Word, Excel, Outlook and other office applications
Bachelor’s/ B.Sc. Degree in Information Technology, IT/Computer Science or Social Sciences, Business, Marketing, Communications, or related fields
At least 4 years’ relevant experience with 2 years as Officer level I or equivalent