Senior Officer, Mobile & Agent Banking

Full Time

Zemen Bank S.C

Company Profile

Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.

Job Description

This position is responsible for leading the entire mobile and agent banking business in the forefront to enhance banking activities and reach more people through agents.

Required Technical Competency

  • Experienced Service Management professional.
  • Excellent customer facing/customer service skills.
  •  Able to work under pressure and meet deadlines.
  • Good knowledge of Word, Excel, Outlook and other office applications

Job Requirements


Bachelor’s/ B.Sc. Degree in Information Technology, IT/Computer Science or Social Sciences, Business, Marketing, Communications, or related fields


At least 4 years’ relevant experience with 2 years as Officer level I or equivalent

How to Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through